As you may already know, in September 2016 we were selected as one of the National Champions representing Malta in the European Business Awards. The European Business Awards is sponsored by RSM and their aim is to recognise and reward excellence, best practice and innovation in organisations across Europe. CasaSoft Ltd. is competing in the category for the ‘Award for Customer Focus’, which recognises organisations that have enhanced their prospects and profitability by putting the customer at the heart of their business. The customer service we offer to our clients is indeed reflected in our strategy of offering a 100% money back guarantee to customers who find our service unsatisfactory. We offer this because we’re highly confident that our customers will be impressed with our excellent level of service. We are proud to say that to this day, none of our clients felt the need to make use of this policy and we plan to make sure that nobody ever does!
The next stage of the competition will see CasaSoft competing with other European organisations within the same category for the ‘Award for Customer Focus’. Every organisation was asked to submit a 3-minute video, explaining their way to achieving success. For this stage, the public is invited to vote for their most preferred organisation. So, if you like what we do and our story so far, we would very much appreciate if you could spare a few minutes to watch our video and vote for us on here. If you’re feeling extra kind, you can help us further by sharing this post with your friends on social media, helping us to increase our reach!